Monticello, NY – The Sullivan County Department of Motor Vehicles, along with all DMV offices in New York State, will undergo a large-scale system upgrade next month that will require an extended closure.
In February, the New York State DMV is implementing the initial phase of a multi-year project to replace and modernize its aging technology systems. To bring the first part of the new system online, the State is ceasing all DMV operations, including online and the phone system, starting February 13th.
“Due to this, our DMV office will not be open from Friday, February 13th thru Wednesday, February 18th,” explained County Clerk Russell Reeves. “The office will reopen Thursday the 19th, provided we receive the go-ahead from State DMV leadership.”
During this time, the State DMV will migrate about 30 million records to the new system and complete the transition to bring the first phase of the upgrade online.
“No DMV transactions will be able to be completed during this period, including through the State DMV website, and phones will not be answered by the State,” advised Reeves. “However, the County Clerk’s Office WILL be open. While we won’t be able to provide DMV services, we will answer questions as we are able.”
PLEASE NOTE: All Sullivan County Government Center offices – including the DMV – will be closed on Thursday, February 12 for Lincoln’s Birthday and Monday, February 16th for President’s Day.
About the Upgrade
New York State DMV has contracted with software company FAST Enterprises, LLC, which has implemented similar systems in more than 20 other states, to help NYS DMV modernize its technology platforms and service delivery in two major stages over the next two years. The new technology will replace and consolidate a significant portion of DMV’s legacy technology, some of which are over 50 years old. The goal of this initiative is to make the DMV more secure, stable, and agile and to provide DMV customers with more efficient, secure, and convenient services.
